Was there a show last night?, it's not posted on site,
only this exchange between Alan & Yahoo:Yahoo Exchanges:
Original Message Follows:
Comments: On April 27, 2010 the Yahoo Webhosting page for
www.cuttingthroughthematrix.com displayed this message:
System Maintenance
April 27, 2010: Sorry, due to planned system maintenance, you may
currently be unable to manage your files or publish your web site, and
some features on your published site (such as blog comments) may be
temporarily disabled. We expect maintenance to last approximately 9
hours, after which you will be able to interact with your site again
as usual.
We apologize for any inconvenience. For urgent issues, please contact
Yahoo! Customer Care.
http://smallbusiness.yahoo.com/contactus/contactus_home.phpFrom Alan to Yahoo:
Sent: Thursday, May 06, 2010 10:35 PM
Beginning on April 28, 2010, the FTP upload speed to
www.cuttingthroughthematrix.com has dropped to extremely low speed.
The upload speed varies from 40kbps to 50kbps and does not go higher.
This has happened repeatedly over the last week.
(My other websites
www.cuttingthroughthematrix.net and
www.cuttingthroughthematrix.us (both on Yahoo Webhosting) do not have
this problem with low upload speed.)
Is this to discourage uploads?
If the upload speed has a "cap", "lock" or "limit", please remove and
restore site to previous settings.
Please resolve and email me at
alanwattcuttingthrough@yahoo.com .
Thank you.
From: "Yahoo! Web Hosting"
hosting-support@cc.yahoo-inc.comReceived: Friday, May 07, 2010 3:19 AM
To: "Alan"
Hello Alan,
Thank you for contacting Yahoo! Small Business Support.
As I understand your are experiencing slow FTP upload speeds.
Please note that I have examined your account and it looks like you
have uploaded a lot of mp3 files that have taken up a considerable amount
of your disk space. In order to improve your FTP speeds I would request
you to clear a few of your files and reduce your disk space usage.
Please refer link below for more information about disk space usage.
Please do not hesitate to reply if you need further assistance.
Regards,
Randhir.
Yahoo! Small Business Support
Original Message Follows:(From Alan to Yahoo}
Sent: Friday, May 07, 2010 11:19 PM
Hello Randhir, I went through this with Yahoo last year. I pay for
unlimited disk space and I am not going to remove files to increase
speed, since I have paid for unlimited. 'Unlimited' means all the disk
space that I need for my FTP uploads without a 'cap', 'lock' or 'limit' to slow my
speed. I do not want to go through the weeks of complaints, phone calls
and mystification on Yahoo's end only to eventually get the unlimited disk
space and accompanying speed that I pay for, so please go into my account
and remedy this as you did last year.
Alan Watt
From: "Yahoo! Web Hosting"
hosting-support@cc.yahoo-inc.comTo: "Alan Watt"
Sent: Sunday, May 09, 2010 1:15 AM
Subject: Re: Troubleshooting
Hello Alan,
Thank you for contacting Yahoo! Small Business Support.
We understand that you are concerned regarding the FTP upload speeds
that you are experiencing for your domain of
"
www.cuttingthroughthematrix.com".
We have tested your account and have determined that the FTP upload
speeds you are experiencing are within our acceptable operating
parameters for Yahoo! Web Hosting accounts. While we do not have a
specific limit on the amount of diskspace that an account may use, we do
reserve the right to limit the growth rate of accounts. This is to
prevent extremely large and fast growing accounts from unduly impacting
the performance of other accounts.
Please do not hesitate to reply if you need further assistance.
Regards,
Amit
